§ 19-601.14. Paratransit advisory committee (PAC) to El Metro.

PAC is an acronym for the paratransit advisory committee to El Metro, a consumer body composed of individuals with experience and or knowledge in dealing with people with disabilities who advise and make recommendations to El Metro regarding accessible transportation. Anyone is invited to participate. The goal of the PAC is to achieve one hundred (100) percent accessible public transportation for the community of Laredo.

The committee meets with El Metro staff every month to discuss the following issues:

• Service levels;

• Scheduling issues;

• Eligibility issues;

• Training issues;

• ADA complaint resolution;

• Appeal board panel;

• Operational issues;

• Planning issues.

(Ord. No. 2005-O-338, § 1(14), 12-19-05)